Frequently Asked Questions

Last updated: October 13, 2026

About TechPigeon and Novus Sparks SI

What does TECHPIGEON (SMC-PRIVATE) LIMITED do?

We provide IT training and boot camps, cloud hosting, domain registration, and software products.

What is Novus Sparks SI?

Novus Sparks SI is our AI software brand, including the NovusSparks AI platform.

Services and orders

How can I learn about your services?

Visit the Training, Hosting, and Domains sections of our website for current service information and available options.

Which currency is used for prices?

Prices are shown in Pakistani Rupees (PKR), unless a service page or checkout states otherwise.

How can I pay for an order?

Use the payment methods shown during checkout. Available options may vary by service.

How do I cancel an order or ask for a refund?

Contact us with your order reference and service details. We review requests according to our Refund and Cancellation Policy and applicable law.

How do I get help with an account or service?

Email us at support@techpigeon.org with a description of the issue and, where applicable, your account or order reference. Do not send passwords or full payment card details.

Contact

TECHPIGEON (SMC-PRIVATE) LIMITED (DBA Novus Sparks SI)

Address: St 109, G-7/4, Islamabad, 44000, Pakistan
Phone: 0345 5547849
Email: support@techpigeon.org
Novus Sparks sales: sales@novussparks.si