Privacy Policy
Last updated: October 13, 2026
TECHPIGEON (SMC-PRIVATE) LIMITED (doing business as Novus Sparks SI) respects your privacy. This policy explains what personal information we may handle when you visit our websites, contact us, create an account, or use our services.
Information we collect
Depending on how you use our services, we may receive information you provide directly, such as your name, email address, phone number, account details, messages, course enrollment details, and order information. We may also receive basic technical information associated with a visit or account, such as device, browser, and service usage data.
Payment transactions are handled through the payment options presented at checkout. The information processed by a payment provider is subject to that provider's own privacy terms.
How we use information
We use information as needed to:
- Provide and administer requested training, hosting, domain, software, and account services.
- Process orders and payments, and communicate about purchases or service updates.
- Respond to questions, provide customer support, and protect the security of our services.
- Meet applicable legal obligations and resolve disputes.
Sharing and retention
We may share relevant information with service providers that help us operate our services, process transactions, or provide support. We may also disclose information when required by law or when needed to protect our rights, users, or services. We do not sell personal information.
We keep information for as long as reasonably needed for the purposes described in this policy, including service delivery, legal compliance, and resolving disputes.
Cookies and security
Our websites and services may use cookies or similar technologies to support essential functionality and understand service use. You can manage cookies through your browser settings, although disabling them may affect some features.
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
Your choices and policy updates
You may contact us to ask about or request access to personal information associated with you, or to ask us to correct it. We may need to verify your identity and may retain information where required by law or for legitimate service purposes.
We may update this policy from time to time. The revised version will be posted here with its updated date.
Contact
For privacy questions or requests, contact TECHPIGEON (SMC-PRIVATE) LIMITED:
- Address: St 109, G-7/4, Islamabad, 44000, Pakistan
- Phone: 0345 5547849
- Email: support@techpigeon.org